Sir_Musket Posted November 13, 2016 Report Posted November 13, 2016 What a way to make my first post here Hi all, so just 2 days ago I bought the TTE sports shock 3d 7.1 headset. After I got home and opened it I plugged it in via USB and received sound for the first 5 minutes. Then suddenly the sound began coming out from the speakers, I googled the problem and realized I needed to visit this website and install the drivers. I am running on a Windows 10 laptop, so I installed the latest drivers. After half way through the installation a box appeared, "Cannot find any device", then 1 minute later the installation stops and says "Restart computer to allow drivers to fully install" despite restarting my laptop numerous times the issue kept happening. Does anyone know how to fix the problem? is it the model of the headset or the software, I live in Australia for everyone information Quote
Tt David Posted November 14, 2016 Report Posted November 14, 2016 Could you please contact our customer service and we will have someone arrange the new version for you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de Quote
Sir_Musket Posted November 14, 2016 Author Report Posted November 14, 2016 Could you please contact our customer service and we will have someone arrange the new version for you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de Australia...? Quote
Tt David Posted November 17, 2016 Report Posted November 17, 2016 Thermaltake Australia and New Zealand Pty Ltd. 60/170 Forster Road Mount Waverley VIC 3149 AUSTRALIA TEL : +61 (03) 9544 6587 E-MAIL : sales@thermaltake.com.au WWW : http://www.thermaltake.com.au Quote
MajesticDarkTiger Posted January 2, 2018 Report Posted January 2, 2018 Is there a difference in serial numbers for the new one, or old? And I have the same problem, I just upgraded to Windows 10, I used to have Win , and I had no problems with it till now. My dad also had the same problem, and he sent his in and got a newer model. So I don't know what to do. Quote
linox Posted October 4, 2019 Report Posted October 4, 2019 hello guys, i am from greece! i just bought the SHOCK 3D 7.1 headset and i have already downloaded the latest driver! My problem is that when i am watching movies or listening music the sound is perfect but when i play PUBG for example or CS.GO my sound is broken.... How can i solve this issue?? Quote
johnEric Posted October 4, 2019 Report Posted October 4, 2019 On 11/13/2016 at 11:27 AM, Sir_Musket said: What a way to make my first post here Hi all, so just 2 days ago I bought the TTE sports shock 3d 7.1 headset. After I got home and opened it I plugged it in via USB and received sound for the first 5 minutes. Then suddenly the sound began coming out from the speakers, I googled the problem and realized I needed to visit this website and install the drivers. I am running on a Windows 10 laptop, so I installed the latest drivers. You will be also get the drivers on different sites. pinoy channel helps you a lot to solve this. After half way through the installation a box appeared, "Cannot find any device", then 1 minute later the installation stops and says "Restart computer to allow drivers to fully install" despite restarting my laptop numerous times the issue kept happening. Does anyone know how to fix the problem? is it the model of the headset or the software, I live in Australia for everyone information This will be a problem for you dude. Go to the Market or any expert to sort out this matter..! Quote
pinoychanneltv Posted January 20, 2020 Report Posted January 20, 2020 This Problem is also happend with my Device. pinoy channel tv Quote
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kelyi2 Posted April 29, 2021 Report Posted April 29, 2021 I faced the same problem on dell i5, whenever I start installing the software it keeps stops automatically. I hire laptops in Sydney to play online games because I was stuck in my room because of COVID-19. So this problem I faced and wsa unable to play my games, but after 2 3 days the software automatically get installed and my headset start working. Quote
Gamer2.0- Posted June 3, 2021 Report Posted June 3, 2021 I have the same problem, My SHOCK Headset hums/buzzes all the time and it hurts my ears. Can you please help me fix the fast. P.S I'm on Xbox not Computer, tried all other devices and microphone doesn't work this headset has many problems. Quote
dhjwk475 Posted August 18, 2022 Report Posted August 18, 2022 There are some very amazing things that you can check here on the post I also have a suggestion for the users you can just visit a blog to install the latest software cracks. Quote
spssocial Posted October 25, 2023 Report Posted October 25, 2023 To ensure you have the Best Web Design Portfolio in San Diego, it's vital to address these software problems promptly. Properly configuring your 3D 7.1 Shock Headset can enhance your multimedia experience and help you stand out in the competitive web design industry. Troubleshooting these issues can make your work more efficient and your portfolio more appealing to potential clients. Quote
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