Desertsand Posted November 30, 2016 Report Share Posted November 30, 2016 So today i bought the Tt esports Commander Multi-Light Gaming Gear Combo, and i'm a bit confused with the mouse. Everything is working fine but there's just 1 thing i'm not sure about. On the each side of the mouse, there's 3 swooping slots cut out. Is light supposed to come through these? Because for me it's not doing that. I've seen pictures of light coming through them, although it seems that's not the case for me. So my main question is,(mainly to people who have this combo), is there supposed to be light coming through it? For other owners of this, does it work for you? If so please tell me how. Please respond! Desertsand Quote Link to comment Share on other sites More sharing options...
Tt David Posted November 30, 2016 Report Share Posted November 30, 2016 Quote Link to comment Share on other sites More sharing options...
Desertsand Posted November 30, 2016 Author Report Share Posted November 30, 2016 So does this mean that mean that my mouse is broken/defective? If so, is there anything I can do to fix it? Quote Link to comment Share on other sites More sharing options...
Tt David Posted December 1, 2016 Report Share Posted December 1, 2016 Could you please contact our customer service USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de Quote Link to comment Share on other sites More sharing options...
matholomy Posted May 18, 2017 Report Share Posted May 18, 2017 hi i have a somewhat related problem i have checked the diagram you sent here but for some reason the light goes back to purple but the dpi stays the same. i'm trying to find a way to keep the light red for my setup but it wont work. please respond to this message soon Quote Link to comment Share on other sites More sharing options...
Tt David Posted May 25, 2017 Report Share Posted May 25, 2017 On 2017-5-18 at 3:13 PM, matholomy said: hi i have a somewhat related problem i have checked the diagram you sent here but for some reason the light goes back to purple but the dpi stays the same. i'm trying to find a way to keep the light red for my setup but it wont work. please respond to this message soon Which DPI do you use? Quote Link to comment Share on other sites More sharing options...
thepunisher Posted September 22, 2017 Report Share Posted September 22, 2017 Hello! i have same problem, i use (max dps possible ) and the light stay on pourple. Quote Link to comment Share on other sites More sharing options...
Tt David Posted September 28, 2017 Report Share Posted September 28, 2017 Purple means 2400 DPI Quote Link to comment Share on other sites More sharing options...
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