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GTXPlayer

Water 3.0 Riing RGB 360 Fan Control not recognised

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Hi,

I bought these fans a couple days ago and installed them without a problem. Fan controller and all fans working fine including colours and speeds.

However, after searching for the Software to control the fans independently of the physical controller, I've had problems. The software simply doesn't detect the fan controller even though the fan controller works fine.

Here's some info you may need:

OS: Windows 10 Pro (v10.0.15063 | Build 15063)

Mobo: Gigabyte Gaming K3 (rev 1.0) (F5 BIOS) - I know this isn't the latest but I know it isn't the problem.

Software: Riing RGB Tt PE (v2.1.5, F 1.0.0) - not sure what the F means.

 

At this point I am considering writing my own app to control this... your support page for the product doesn't even list the software:

http://www.thermaltake.com/products-model_support.aspx?id=C_00002775

Excellent hardware but we could do with the software to :unsure:.

 

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