metoh Posted July 31, 2017 Report Share Posted July 31, 2017 Hi, I just bought the Poseidon z RGB (with brown keys), out of the box it came with a couple of issues: 1. The '[' char is randomly appearing whenever I type, and if I click the '[' key, it just keeps on printing on the screen (without being physically pressed). 2. None of the fn combinations work at all. I downloaded the latest software, and updated the firmware successfully to version 51 (btw, it keeps on saying 'you don't have the latest fw version, the latest version is 51 and your version is 51'- which is also kinda silly). Is there anything I can/should do before I return the keyboard? Quote Link to comment Share on other sites More sharing options...
Tt David Posted August 1, 2017 Report Share Posted August 1, 2017 Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de Quote Link to comment Share on other sites More sharing options...
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