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My Poseidon Z RGB software crashes whenever i try to load up a saved profile.

My system is Windows 7 Ultimate x64, my software version is v2.1.2 and my firmware version is v51. I tried to load an older, saved, Static RGB profile and as soon as i click on the name of the profile, within the software, i get a full software crash.

I created a new Static RGB profile, then saved it and when i tried to load it back again the same thing happens.

I click the Import profile button and then as soon as I click Open button on the windows file manager the software instantly crashes giving me the error "POSEIDN Z RGB.exe has stopped working", this only happens to me when loading any kind of saved RGB profile.

What can i do to fix this as i have already tried uninstalling and reinstalling the software directly from here http://www.ttesports.com/Keyboard/201/POSEIDON_Z_RGB_Brown_Switch_Edition_/productPage.htm?a=a&g=ftr#.WhjqH1WWZqM

I have also updated the firmware multiple times and even gone as far as to uninstall all the keyboard drivers then reinstall them again.

I am at a loss as to what to do so any help to fix this will be very much appreciated.

  • 1 month later...

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