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krasnalee

Thermaltake Riing 12 RGB Fan TT Premium Fans Software doesn't work !

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Hello, I turn to the community about my Thermaltake Riing 12 RGB Fan TT Premium Fans. After the recent installed assets, I tried to install the software provided by the official website. Except that unfortunately, the software does not run ... I run Windows 10, and I installed the controller in my box.
So if you have a solution to my problem, thank you for contacting me as soon as possible :)
Cordially.

Ps : You have attached 3 photos of my box with the controller and connections used.

 

V2.0.jpg

V2.1.jpg

V2.2.jpg

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And here is my config :
- Operating System
    Windows 10 Professionnel 64-bit

- CPU
    AMD Ryzen 5 1600X
    14nm Technology

- RAM
    16,0 Go Dual-Channel Unknown @ 1064MHz (15-15-15-36)

- Motherboard
    ASRock X370 Killer SLI (AM4)

- Graphics
    BenQ BL2410 (1920x1080@60Hz)
    4095MB NVIDIA GeForce GTX 960 (EVGA)

- Storage
    931GB Seagate ST1000DM003-1CH162 (SATA) 
    232GB Samsung SSD 960 EVO 250GB

If you need more precision on the material, I will be glad to answer you.

Cordially.

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