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Posted

I just bought the Poseidon ZX blue illuminate. For some reason, drivers could not be installed. I keep getting driver is unavailable. Im using a laptop HP Pavilion Gaming 15-ak049TX. Couldnt find a driver for it online either. Im stuck and dun want to make it a wasted investment. Tried using other usb slots but all produce the same error. When 1st connected, the light shined for a bit but no keys strokes were registered. Device manager status shows device could not be installed (Code 28)5a8d5073d32ff_poseidonzx.PNG.d31313b7e18bd962bcb225516fb22bba.PNG

Posted

I think i found out the problem aft much research n troubleshooting. The main fault is the code 28. Its not the hardware but my laptop software issue that doesnt recognized any and all drivers anymore.

  • 4 weeks later...
Posted

Hi Knighteem,

Sorry to hear that, as the Poseidon ZX keyboard do not need to install any driver, it shouldn't be our problem.

Wish you can contact HP and find out the solution soon.

 

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