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kristian ramdass

Need Help. Case Fans and Software issues

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Hey guys. I ordered 5 riiiing plus premium fans and i recently installed it. I ordered it from amazon. 3 out of the 5 fans have dead leds. One  has liegit no rgb liighting and the other 2 have some dead leds. The other issue i am having is the software. I am sure i connected everything correctly as they are lighting but it says cant find fan controller. Error H_0x0001. I have a i76700, rtx 2080, z270 from gigabyte. Someone plz help.

Desktop Screenshot 2018.12.02 -

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I have the same issued.  I think their controller is defective. I had connect mine to the 5v header on my maximus hero X board. I have 9 rgb plus fan and led / fans are spinning.

My Asus software work but not thermaltake


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