Don't waste your time with this company. I sent mine in last year after making my post, as someone contacted me with Ann the needed info to warrenty it out. Mailed it off... Never seen a new one. Called and they had no record of it. They lost my business for life.
I to have the same issue. I've had tthe keyboard for a litttle over an year. II doon't have the receipt or tthe original box anymore. Am I still under warranty?