ChainsawBuddha

The new fans are very quiet and look really nice. I have 6 of these on the visible side of a node 804 case.  
Being able to tweak the lighting on each of them is a lot of fun but I am having continuous issues with the software.
I am running 6 of the new fans on 2 controllers. I am wondering if I have something set up wrong or if there are some  issues with the software.
 
Has anyone been able to get the fans to be seen when you run another fan utility or physical controller,,, and then stay visible and controllable?
I would love to find out I am just doing something wrong.
 
I have gotten my Asus Gene viii to see the fans but they disappear within fan xpert 3 or SpeedFan in less than an hour usually.
 As soon as another fan utlility launches when windows is up the Riing controls stop doing anything. 
The only way I have been able to adjust settings again is by uninstalling and reinstalling the Riing software.
 
It would be alot easier to accept the limitations of the software if  the fans were controllable outside of the Riing software.
 
Having the software stop working lowers my confidence that the fans will adjust during load increases so I don't feel comfortable having so many of my fans controlled by the software.
 
Often  when I am adjusting settings on a fan (once or twice each time I adjust fan settings), suddenly the color adjustment will occur on a different fan than I was changing settings on.
Often the software doesn't seem to be able to handle setting 3 fans for one controller than moving to the other controller.
The settings will want to sync up for each set of 3 fans on each controller.
This makes it hard to set all 6 fans too different colors and save the configuration.

I just received & installed nine new Riing 12 Premium radiator fans. The controllers are significantly smaller than the older non-premium models. Cable connectors are also smaller so no way to try and use the old fans on the new controllers.
 
Each box of three comes with a jumper cable to easily daisy chain controllers together. The last one in the chain can either go to an open USB port via a standard micro USB cable or you can use this nifty cable also included that goes directly to a motherboard USB 2 header.
 
I was happy with everything until I downloaded and fired up the software. It isn't that sophisticated and has a critical bug plus some smaller ones.
 
Very basic interface more geared towards a novice rather than someone that is installing radiator fans. RPM slider bar moves past the default lowest setting of 50% but doesn't actually do anything. Confirmed this bug with tech support. No ETA on a fix. Critical bug for me. The only way to select a color is to click on a color wheel. No way to enter an RGB color value. While you can clone the color from one fan to another you can't clone across controllers making it very difficult or impossible to get exactly the same colors on all fans if you have multiple controllers or more than three fans. No way to assign profiles or individual settings to any external triggers like opening an app. The software should at least have command line functionally so you could use even a basic batch file to fire a profile and then load a game.  Would also be nice to be able to set profiles, fan speeds, or colors based on temperatures monitored by the system. The interface isn't that intuitive and confusing. Not that clear how fans are grouped into controllers or how to save or load them from profiles. Well at least we have a USB connection so even if Thermaltake started over we have the underpinning to control these fans via software. Why don't they just open it up so developers could make their own "fan apps".
 
Am I the only one on the planet that has started using these new fans?
 
DOM