I have tried emailing them and the email doen't work please advise me as to what to do now? Regards, Mike
Hi Mike, Could you send to <email@example.com> please?
I am having the same problem with my headset. It was working on windows 10 until the recent forced update from windows (annoying). Anyway from what I have read my headset is the older kind with serial number: HTRSODIECBK13RA000131 What does this mean? Am i entitled to a replacement? I bought the headset in Thailand 11 months ago. Who should i contact about the problem? Also i have an issue where the plastic headband has snapped in two places through normal use, i taped it up and it was working fine since this happened up untill the recent windows update. The headset still works on other machines so i know it is still working. I noticed from reading other reviews it is a common fault. Regards, Mike