milotuna

I am currently residing in Melbourne, Australia, and this was where i got the keyboard. Is there any customer service link or number for my location?

When i try to change the keyboard colour with different lighting mode, the colour does not change, nor any changes seems to be applied. I have followed the installation guide as proposed, but still no to success. Is it an issue with the software, or the keyboard itself might be faulty? I just got the keyboard for about 2 weeks, so I'm quite doubtful if the keyboard is faulty. I think a quite strong possibility is that the software could not detect the keyboard. Is there any way i could solve this?

Is there like an updated firmware file i could download directly so that i do not have to update to use the keyboard functions?

Hi there. Yeap i followed those steps. The update actually just stucks just like the picture posted above, even after i left it for hours, so i don't think a video will actually provide any information. It'll say current firmware is 0, and say its updating, but it doesnt update even after a long period of time. Is there any way to rectify this problem?

Hi there, I just recently got my Poseidon Z RGB and i love the feel of the keyboard. However, I have an issue with the software to program the lighting on my keyboard. I have followed the steps to update the firmware, but it never updates. I have tried reinstalling the program, but the firmware will still not update. Is there any way i could download an updated firmware file so I do not have to manually update the firmware? Or if any method to solve this issue has been done, please feel free to share. I really look forward to customizing the keyboard my lighting, but this issue is popped up. If it is of any help, my update is stuck as shown in the picture attached below.