[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

Wrote pm to Tony but didn't got any answer... Please contact me as soon as possible. Thanks

[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

Hi, 

So how do I get a new controller? 

I don't got a PM

[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

mirco.jensen@gmx.de

[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

And other side of the controller. 

[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

That's my controller.. Please let me know what to do next to get a new one. 

Thx

[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

Hi,

having a issue to get my Riing 14 Radiator Fan TT Premium Edition to run.

The only thing I get when starting the Software is an errormasage:

Can't find controller

Checked several usb connectors on my board.

Error allways stays the same.

Please help. Bought them 03.24.2017. Seems that the controller is defectiv.

THX guys