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Posts posted by TasWho
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I even created a new account and same error...
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On 12/24/2017 at 9:57 PM, Tony.P said:
Hi TasWho
We check this account TasWhoGaming@gmail.com
It didn't bind for any power supply. So we suggested you can reset the password and reinstall the PC App to bind psu.
I cant bind an account because I cant login....come on this shouldn't be this hard...please fix your app. I mean its obviously not a single issue with people replying with the same. How about you delete my account and I reset it up. This is what I asked from the beginning.
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Same, removed and reinstalled and no luck same issue
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I purchased the Toughpower DPS G RGB Gold 750W. Downloaded version 2.4.3 and still no luck. My login email is TasWhoGaming@gmail.com
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I cannot login using the account I created. On a side note when you select create your account and the only options are Enter/Try Now, that's a little odd, why wouldn't you take your customer to an actual create account screen. Anyways after looking for that option on the front splash page and then attempting to creating a trial account, finally just hitting enter and finally seeing a way to create an actual account I thought I had figured it out. Now, no matter what I do the app will refuse to let me login. I have tried v1 and v2, (your link to download the app on your site downloads the old one, I had to guess and manually type a 2 in the zip file to download v2...really??) both version do not allow a login. When I try to register again it says an email already exists and I have an account. I'm losing my mind over here...this shouldn't be this difficult!
TT DPS App Login
in Digital Power Supplies(Smart Power Management)
Posted
Boom!! Thank you, that was it. One case sensitive and the other not, might not be the best programming idea. At least add a note saying case sensitive. Just some feedback! Thanks for your persistence and overall help!!