The long and short of it: RMA'd the control box, dealing with the same issues (pictured).
What I've tried:
-Connecting to every USB port: directly on mobo, case front panel, and back of mobo. I restarted my comp each time I tried a new usb port. On the attached image, bottom right corner, I do see system Temp/IP address (removed) as well as all of my system specs after clicking the "Info" icon...
-The mobile app (via usb cable) can connect, however can't make any changes.
-Several versions of the Riing Software: 1.1.3, 1.1.2., and 2.1.5. Some di