[DPS G App 3.0 won't Log In]

On 12/25/2017 at 2:05 PM, Tony.P said:

Hi Smellyfinger

We check the email philtucker68@gmail.com. It did not bind any PSU.

I suggest you reset the password and reinstall the PC app to bind it.

Hi

Yep tried that multiple times. Also tried 2 emails and 2 different OS's same thing no response. They both login on the website. Also tried your android app that's about as useful an ashtray on a motorbike as well. Crashes as soon as i hit remote. It's the exact same symptoms as SXRguyinMA. Surely it must be the same fix.

[DPS G App 3.0 won't Log In]

After i click login nothing happens. No error message it just does nothing. I can log in ok on the website. I tried 2 email addresses and they both work online but not with the software. Not sure if i received an email, i just did a search and couldn't find an email. I may of deleted it though.

[DPS G App 3.0 won't Log In]

4 hours ago, ThermalMike said:

Hi,

 

What version of the software did you install, what OS are you using and what is the part number of the PSU you purchase?

 - Make sure you have the latest version of the software from our website.

 - Check the connection of the USB to the motherboard

 - If you have any screenshot of where you get to, so we can see what you mean would really help as well.

 

Thx!

Hi

I am using ver 2.0 but the same thing happened on the previous version. The OS is Windows 10 ver 1709. The USB is connected ok. I can bring up stats ok about the PSU. I included a screenshot for you of where i get stuck. The second image is where i get up to. It just hangs there, no error message or crashes, just nothing happens.

[DPS G App 3.0 won't Log In]

I am having the exact same problem. Cant log in. How did you fix it?