jose_Ezquibel99

Hi everyone, I want to ask for help in this forum because my challenger prime rgb keyboard stopped working after trying to update the firmware to version 2.0. Now when I connect it does not turn on and in the Windows 10 Device Manager I get error code 43 (Error in a USB device descriptor request) so it does not work anymore and I would like to know how to fix it and install the software again but it does not recognize it and it is totally off. Excuse my English level ... I'm from Argentina.