[Help with level 20 gt. Can't adjust fan speed.]

oh snap. That worked. I didn't realize that was a product change I thought that was just more rgb settings lol. Thank you.

[Help with level 20 gt. Can't adjust fan speed.]

Hello I have recently build my computer and I have the controller that came with the case hooked up to my Z390 Gigabyte Aorus Master board using one of the USB 8-pin ports. 

When running the software for the case it won't let me change the fan speed but I can adjust RGB lighting no problem. I will provide a screenshot attachment to what it looks like. 

I do not know what I did wrong. I will provide a screenshot of what my connector setup looks like in the case as well. Is this software not supported for my board or have I hooked this up wrong?