I`m having the same problem. Plus i can not log in with 3 different emails i made and registered minutes before trying. PWM mode does not do anything it is the same on idle and under load. I can not control it with my phone because the app is unresponsive. I have deeply, deeply regretted my decision when i went with thermaltake, the fans are good. they are doing their job, i mean they would if the software would work properly or if you could be arsed to sort your buggy software out. Since i have these they are not working properly because of the software. Have you even tested before release? Not to mention that the 20cm fan starts to shake and being noisy like something caches the fan but i checked a couple of times and of course it is clear. The only reason i hadn`t changed it yet because i can not afford to spend 100-120£ for new fans. But 100% i won`t buy thermaltake anymore.
