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ok i solved this problem: what happens is that the RGB software uses your IP address to connect your PC settings to your phone. so i guessed thats how they were saving my fan settings data even after i was reinstalling the software. to fix this i completely deleted everything to do with the TT RGB software and redownloaded. do NOT install it yet, go into settings and turn of all ur internet connections and take out cables (go airplane mode). then once offline install the software and it will promp you saying that it has no internet connection, just continue and extract all the files. this worked first time and the software didnt crash after 1 second and is still working right now :). will keep u updated.
ive also been using the TT flo ring with the RGB software for a few days now and all has been working fine. that was until i clicked the sync ram button in the TT RGB software.... immediately the app didnt like something and closed down. At the time i was using my quiet movie mode RGB settings. so now i cannot play games as the AIO fans will be overheating. - i have uninstalled the RGB app many times but each time i re download it it still somehow remembers what settings i was last using. each time i try open the program it runs for 1 second then immediately closes. i tried using the phone app but that doesnt work at all. if i could somehow get into the app and turn ram sync off i might be alright... edit: if nothing changes with the software or i dont get a response im returning this crap. litterally cannot play games on my 5k gaming system thank you TT