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  1. Hey all, Emailed Support but had no response so hoping the community can help. Brand new build, bought some Ring Plus 12 in a 5 pack to fill up the case. Anyways as per instruction and youtube video set everything up First thing i noticed was the fans have loaded in multicoloured and not red (as per pic) they do spin up and my motherboard UEFI doesnt detect them when i load up TT RGB plus i get the H_0x0001 error. 1) Tried switching the USB 2.0 connectors on my Asus mother board between (USB1213 & USB1114) with no change 2) powered it up via the molex connector first and then plugged the USB back into the controller, noticed windows does give me a USB not recognised error. 3) I found RiingPlus.service and it cant detect any fans either. Spec wise my machine is i7-8700 on a Asus Tuff H370-pro gaming with 16GB DDR4 Any ideas on what could be wrong? is the controller dead?
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