When I start TT RGB Plus software I am getting error H_0x0001 could not find fan controller and I dont know why. It seems that everything is connected. The controller has a blue light turned on and I am able to control the fan speed and lights using the buttons on it. I have also tried another PWM connector on my MB in order to test if it was broken but nothing changed
I am using a Riing Plus 20 and a Riing Plus RGB controller (https://www.thermaltake.com/products-model.aspx?id=C_00003246). The Mobo is a Gigabyte B360M aorus gaming 3, the CPU a I5 8400
Is the controller defective or what?