Aletag

I've decided to build a pc in the TT View 71 TG and it all works very well, except for a major problem with the fan controller (provided by ThermalTake in the case itself). The Software simply doesn't detect the controller, which is ridiculous since I can easily set the fans from the controller itself, meaning that they are indeed connected. Error h_0x0001, I tried reinstalling the software many times, deleting the TT folder in %appdata% and disconnecting and plugging back in the controller. Nothing worked. Do you have any ideas?