[RGB Setup woes: Level 20 MT ARGB]

GOOD NEWS!
ASUS have fixed the issue through their latest BIOS update!

For my X570 TUF Gamiung Plus that was version 2407.

After the BIOS was installed and rebooted, there was another screen saying the RGB firmware is being updated. I haven't seen this screen with their previous updates.
One reboot later, the RGB works perfectly. I am using the latest Armoury Crate software to control it and having 0 issues.

Hope it stays like this! I will update if it doesn't. 

Anyway guys, you might already know about this, but if you are like me and stopped looking into this issue after finding 0 solutions, then you're in for a treat

[RGB Setup woes: Level 20 MT ARGB]

So after a clean install, the ARGB case fans on my J24 Versa seem to "work" about 60-70% of the time. They light up in the default Aura Sync rainbow mode. They cannot be controlled from the software though. I am using the latest version of the Armoury Crate software. I've also tested the latest Corsair iCue software, which seems to see the Asus X570 TUF Plus motherboard and allows me to control all the zones apart from the ARGB case fans.

I've managed to control the light effects for a few minutes so i am now close to certain that this is a software issue, most likely and incompatibility with the Asus mobo, which should be resolved in future bios updates and/or armoury crate updates.

Here's an image of houw the armoury crate software sees my ARGB header:

I've

 

And the versions of my ASUS software

Item                       Version     
----                       -------     
Armoury Crate UWP App      2.6.4.0     
ROG Live Service           1.0.21.0    
AURA Service (Lighting Service)  3.03.85     
Armoury Crate lite service  2.6.7       
ASUS AIOFan HAL            1.1.2       
ASUS AURA Extension Card HAL  1.0.16      
ASUS AURA Motherboard HAL  1.0.60      
ASUS AURA Odd Component    1.0.8       
ASUS MB Peripheral Products  1.0.31      
AacDispaly                 1.1.25      
AacVGA                     0.0.2.3     
CosairDram                 1.0.13      
KingstonDram               1.0.20      
AURA DRAM Component        1.0.37      
CorsairAsusPlugin          2.0.0       
ENE RGB HAL                1.00.12     
ENE_DRAM_RGB_AURA42        1.00.02     
GALAX GAMER RGB            1.00.02     
Patriot Viper M2 SSD RGB   1.00.05     
Patriot Viper RGB          1.00.08     
 

[RGB Setup woes: Level 20 MT ARGB]

2 hours ago, todd200 said:

Twenty minutes after I posted this I got an email from Thermaltake saying they believe the issue is the controller but to request it be tested before shipping as it will be the second replacement. I filled out RMA. I'll update once I try the new cable and then controller if needed.

ok dude, keep us posted pls! 

[RGB Setup woes: Level 20 MT ARGB]

Hi there, I am also experiencing the same issues, with the ARGB fans on a TT Versa J24 case, plugged into an ASUS TUF X570 Mobo...this is so frustrating. I actually saw all the fans working properly for a few minutes after a fresh OS install, but they stopped working soon after. Please let's keep this thread going until one of us comes up with a simple fix, as it seems it's a widespread bug!