On the download page, they have not removed v1.3.8 - that should be a HUGE clue on what to do!
I had the same problem. New Riing Trio 12 with controller. Installed it, loaded the software (1.3.9) and I thought my controller was bad. Any fan plugged into 1 worked. Any fan plugged into 3 mostly worked, but I would get the Exclamation Point of Doom on 5 - even with nothing plugged into it - along with the Controller 1 warning splash. I put a fan in spot 5 and sometimes it would work, sometimes it would error, sometimes I needed to reboot - - - a freakin nightmare. No combination seemed to wo
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Issue with Thermaltake Riing Quad 120mm fans and TT RGB Plus