Level 20 RGB Mechanical Gaming Keyboard.
I am having the exact same problem- driving me crazy
Recently sent this to technical support:
When using iTake software (v1.5.0) to customize RGB lighting on keyboard, it does not remember any STATIC, CUSTOMIZED ZONES settings for any PROFILE. The lighting is always reset next time iTake runs (if I close and re-run, or when Windows reboots). This lighting is reset to NONE (the keyboard is black with no lighting).
Note: It remembers STATIC, SINGLE zone light settings, and other PULSE, WAVE, FLOW etc. etc. but NOT when I customize on a per k