I posted 1 month ago and still no answer from admis or customer support so i will post here again.
The last update patch published on the beginning of December doesnt fix issues users of MSI x570 motherboard met.
I already spent more than 20 hours of research on reddit forums, youtube and else but i still have mysthic issues with theses quad fans.
Actually it's completly random.
Sometimes it works at the first boot of my computer, sometimes its recognize only the controller 1, sometimes it's only the controller 2 and sometimes i got the error message "Could not find Fan Controller".
So i reboot my computer everytime and i cross fingers to see it working ...
And you know what ?
When it works, after some hours it will crash again and one of the 2 controller will stop being detected.
If sometimes it's work properly it mean that i did everything right, your software is just still garbage ...
I don't get how we cannot get help after spending lot of money of this premium fans, it's so so so sad ...
this is the worst hardware experience i ever meet in my entire life after building more than 10 computers.