systmfck

UPDATE: I did an RMA request for the whole product, explaining that the TEMP controller wasn't working. They responded and sent a replacement controller and cables and did not need the "dead" temp controller unit shipped back. It is nice when a company understands the value of helping the customer with a product and not making it too overly complicated. Everything working great again. Thanks Tt

Recently installed Pacific W7 plus CPU block into new full custom loop; Installed 1.4.0 version of TT RGB plus software and was able to set RGB on W7 and change PWM profile for D5 pump. Went out of town for a week, and upon returning the TT RBG plus software now states "Can not detect controller, please check the fan controller is connected. (Error code:H_0x0001)" No LED's are lit on the W7, I've tried unplugging the 4-pin power cable on the controller connection and windows will play the "device disconnected" sound and play the "device connected" sound when plugged back in. I even tried adding a fresh install of the TT RGB software to a different system, plugging in the 9-pin USB header plug to the new system and all the behaviors are the same