[Core V71 power switch]

Hello @James P,

Thank you for your message.

Yes, you can write to cs3@thermaltkake.com.tw, and mention the problem you are facing and where you live (what region/country) and our colleagues will help you.

Thank you!

[New side panel of temped Glass from Thermaltake S300 TG Black]

Hello @Agnaldo,

Thank you for your message, could you please write to cs3@thermaltkake.com.tw, and mention where you live (what region/country), and our colleagues will help you.

Thank you.

[Need Replacement TT-2030 Fan for View 51 Case]

Hello @DopeFusion,

Thank you for your message, could you please write to cs3@thermaltkake.com.tw, and mention where you live (what region/country), and our colleagues will help you.

Thank you.

[Level 20 HT Fan bracket]

Hello @JohnStadden,

Thank you for your message.

At the moment our parts purchasing is down and we cannot sell the parts, we are unaware for how long this is for and cannot give a time frame as to when it will be fixed. We apologize for the inconvenience.

[Th360 AM5]

Hello @Pixler,

Thank you for your message and we are sorry to hear this. Could you please write to cs3@thermaltkake.com.tw, and we will make sure our colleagues help with this, thank you.

[Help]

Hello @jackob,

Thank you for your message, could you please write to cs3@thermaltkake.com.tw, and our colleagues will help you.

Thank you.

[Cte 750 air]

Hello @Drkrskyz,

Thank you for your message. Yes, we have: TT Premium PCI-E 4.0 Extender 200mm with 90 degree adapter

https://www.thermaltake.com/tt-premium-pci-e-4-0-extender-200mm-with-90-degree-adapter.html

You may take this into consideration, thank you.

[Additional P8 HDD Plates/trays]

Hello @Breeze23,

Thank you for your message, could you please tell me what country you are in?

Thank you.

[Looking for a new side panel of a Thermaltake Snow case]

hello @zogthegreat,

Thank you for your message. Just to double check your case is our S300 right?

Could you please send an email with your information to cs3@thermaltake.com.tw and our colleagues will take care of it.

NAME: 
ADDRESS: 
COUNTRY: 
CITY:
POST CODE:
PHONE NUMBER:

[Probleme mit TT Quad Lüfter Controller an B550 ASROCK PG V]

Hello @doctor1982,

Thank you for your message, could you please write an email to support@thermaltake.de

Our colleagues will help you with this, thank you.

[I search for VGA holder core G3]

Hello @JLou5641,

Thank you for your message, could you please write to cs3@thermaltake.com.tw for the next step? Thank you.

[About Thermaltake level 20 mt fans]

Hello @Toni333,

Thank you for message, could you please send me a direct message for more details? Thank you.

 

[First ever build.]

Hello @Christopher Jayden Nikirk,

Thanks for choosing our chassis for your first build

And I would like to invite you to join our Facebook Group, where you can share your latest Thermaltake builds, get help with products and keep up to date with the latest information!

 

 

[New GPU Core V51]

Hello @Fly100,

Thank you for your message. 

VGA length limitation of our Core V51 is 310mm(with HDD rack) or 480mm(without HDD rack).

You may find more details here: https://www.thermaltake.com/core-v51-tempered-glass-edition.html

What's more, you may also join our Facebook Group, where you can share your latest Thermaltake builds, get help with products and keep up to date with the latest information :)

 

 

[Spare Keys]

Hello @Gamersforlife584,

Thank you for your message. If it is within the warranty period, could you please request an RMA?

https://support.thermaltake.com/RMA_Agreement.aspx

Thank you.

[Tower 500 case fans]

Hello @mjall,

Thank you for choosing our products. And all the 120mm/140mm fans listed on our website will fit:

https://www.thermaltake.com/products/fans.html

Look forward to your final build and you may also join our Facebook Group, where you can share your latest Thermaltake builds, get help with products and keep up to date with the latest information

 

 

 

[Whole New Gaming Desk - ToughDesk 300 RGB BATTLESTATION GAMING DESK]

Hello @ErionTalion,

Thank you for your message, following is the buy link of TT Premium USA:

https://www.ttpremium.com/product/toughdesk-300-rgb-battlestation-gaming-desk/

Hope this helps! 🙂

[My PSU cables have gone missing!]

Hello @KingK76,

Thank you for your message, you may write an email to the following email address mentioning which country are you in for the next step:

cs3@thermaltake.com.tw

Thank you.

[Looking to purchase Thermaltake Core G3]

Hello @killertcell,

Thank you for your message. You may check the link below:

https://www.amazon.com/Thermaltake-Perforated-Computer-Pre-Installed-CA-1G6-00S1WN-A0/dp/B07VJJVPBH

Hope this helps 🙂

[Banned for question]

Hello @LittleJoe1,

Thanks for the feedback, we will reflect this to the related teams for better user experience.

In regard to your question, we are sorry to tell you that we don't have any plan to provide the API/SDK at this moment. However, if you have some ideas or suggestions for the screen, they are welcome and appreciated.

Thank you.

[Looking for pictures and information on what i believe to be an original level 10 case used on an old episode of x files, about a smart computer.]

Hello @Aceb0079,

Thank you for your message, but we are sorry to infrom you that Level 10 is EOL

You may find other cases:

https://www.thermaltake.com/products/chassis.html

Thank you.

[Core X71 spare part: - power button]

Hello @Depleted,

Thank you for your message, could you please write an email to cs3@thermaltake.com.tw for the next step?

Thank you.

[Banned for question]

Hello @LittleJoe1,

We are sorry for any inconvenience caused. Could you please tell us your question again?

Thank you.

[Spare parts for Thermaltake The Tower 900 Snow Edition]

Hello @BOLNICHKA39,

Thank you for your message, you may write an email to the following email address saying which country are you in:

cs3@thermaltake.com.tw

Thank you.

[TOUGHPOWER PF1 750w no power to mainboard]

Hello @Craig110,

Thank you for your message and we are sorry to hear that.

Here are some suggestions for you:

 - Please must install our cable on PF1 because all pin definition of power cable are not same in different supplier.

- If the system is still not working, please find your purchaser to test PSU.

- We offer 10 years warranty.

Hope this information helps!