Hello @James P,
Thank you for your message.
Yes, you can write to cs3@thermaltkake.com.tw, and mention the problem you are facing and where you live (what region/country) and our colleagues will help you.
Thank you!
Hello @Agnaldo,
Thank you for your message, could you please write to cs3@thermaltkake.com.tw, and mention where you live (what region/country), and our colleagues will help you.
Thank you.
Hello @DopeFusion,
Thank you for your message, could you please write to cs3@thermaltkake.com.tw, and mention where you live (what region/country), and our colleagues will help you.
Thank you.
Hello @JohnStadden,
Thank you for your message.
At the moment our parts purchasing is down and we cannot sell the parts, we are unaware for how long this is for and cannot give a time frame as to when it will be fixed. We apologize for the inconvenience.
Hello @Pixler,
Thank you for your message and we are sorry to hear this. Could you please write to cs3@thermaltkake.com.tw, and we will make sure our colleagues help with this, thank you.
Hello @Drkrskyz,
Thank you for your message. Yes, we have: TT Premium PCI-E 4.0 Extender 200mm with 90 degree adapter
https://www.thermaltake.com/tt-premium-pci-e-4-0-extender-200mm-with-90-degree-adapter.html
You may take this into consideration, thank you.
hello @zogthegreat,
Thank you for your message. Just to double check your case is our S300 right?
Could you please send an email with your information to cs3@thermaltake.com.tw and our colleagues will take care of it.
NAME:
ADDRESS:
COUNTRY:
CITY:
POST CODE:
PHONE NUMBER:
Hello @doctor1982,
Thank you for your message, could you please write an email to support@thermaltake.de
Our colleagues will help you with this, thank you.
Hello @Christopher Jayden Nikirk,
Thanks for choosing our chassis for your first build
And I would like to invite you to join our Facebook Group, where you can share your latest Thermaltake builds, get help with products and keep up to date with the latest information!
Hello @Fly100,
Thank you for your message.
VGA length limitation of our Core V51 is 310mm(with HDD rack) or 480mm(without HDD rack).
You may find more details here: https://www.thermaltake.com/core-v51-tempered-glass-edition.html
What's more, you may also join our Facebook Group, where you can share your latest Thermaltake builds, get help with products and keep up to date with the latest information :)
Hello @Gamersforlife584,
Thank you for your message. If it is within the warranty period, could you please request an RMA?
https://support.thermaltake.com/RMA_Agreement.aspx
Thank you.