Hi Guys, I have both TT cooler and Psu and use both rgb software for many years now and when i first ran into this issue no one could help me. here is how to fix it. tt plus has no issues, the problem is dps g. repair visual c++ redistributable 2015 (86) and repair 2013 (86). you can repair both these files from control panel unistall. dont uninstall just repair but these are located in the dps g download just in case you delete it. after repairing go to device manager scroll down to universal serial bus controllers. you will find one that is unknown uninstall that device. also look at devices and printers in the control panel. does it show your thermaltake titanium digital power supply? if it shows usb input device uninstall that as well. At this point dps g software is installed still dont uninstall it, but it still doesnt work. shut your pc down and turn the power switch off. wait 20 seconds. turn the switch back on and boot your pc back up. This should work, if this doesnt work still message me back. I'll take you through some more steps.
