I’ve just hit the same issue lcd screen worked great for 2 weeks now doesn’t connect to the software and just displays the default screen. Also brought from SCAN. Following the tread to see if TT give any official work around or fix.
So I found a fix for me on another forum. Change your bios legacy usb to auto from enable. This fixed it so the screen is picked up again in the software. Will post again in a few weeks to confirm it’s a permanent fix.
Hope this helps the rest of you.