Nicole97

it is not >the software< only. I would say some AIOs are just faulty. When i had one that didnt work and now another one in the same pc with the same software version and now it works then it's not the software's fault.

2 more weeks have passed, new aio screen still working perfectly. not a single failure. even after stby or hibernate the software connects again without issue. i am positively surprised.

3 days ago i got a replacement TH360 v2 ultra delivered by TT support, i directly installed it in my pc and since then the new one works absolutely flawless. I'm extremely surprised. Not a single disconnect/ shut down to standby screen since 3 days. Since the first one had issues since the first day, i have high hopes that the second one is really working fine with my Gigabyte b650 + ryzen 7700 Also the software works miraculously more stable now. Seems like the old aio bugged the software as well every time it disconnected. Before i could not even change the color of my swafan's anymore once the aio was out. Now all working as it should. I hope it stays that way.

Yeah i guess i will. Yesterday it was working good enough for me with the usb 3.0 solution, today it's worse again. 5 minutes after turning on the PC it stopps working.

Hey guys just saw this thread after i encountered the same problems after building a brand new PC with the TH360 V2 Ultra. Display stays on for 2-20 minutes after a restart or after disconnecting + reconnecting the usb cable and at a random point it goes to "standby screen" only showing liquid temp. I have reinstalled the software at least 10 times, reconnected the usb cable on both usb 2 headers, connected the cable to the TT fan hub instead (since it has a additional molex power) but same result. Now i connected it with a usb A to mini USB cable directily on a rear io usb 3.0 port. if this also doesnt work i am out of idead and i will send it back after the holidays and replace it with a AIO from corsair. it was a nice try for the lower price than other display-Aios but now i know why corsair or nzxt have higher prices... Edit: With the microUSB to USBA 3.0 cable it's working since 1 hour now. Maybe that's the solution... I will do a couple of restarts and leave the PC in idle of a couple of hours over the next days to test it further. Edit 2: using ext. USB 3.0 instead of int. USB 2.0 improves the situation a bit but still disconnectiong randomly. Just less often (every 1-3 hours instead of 2-20 minutes) also now i can easily disconnect + connect it again then it works again temporary lol. Still thinking of returning it though...