[TT GPS G Windows app crashes(?) on startup]

21 hours ago, Neeraj said:

Morning, i'm facing the issue even after update the app. The logo appears on starting the app, but disappears after a few seconds. any solution? 

@Elderdeekey, thanks for the suggestion, i will take a look at TT RGB Plus too. 

Actually I gave up - TT DPS G APP doesn't work at all, even the newest, TT RGB Plus works but it disables my Web camera... So I've replaces this PSU -
I bought Gigabyte AORUS P1200W 80+ PLATINUM MODULAR, it has the same wattage but even smaller in sizes, has fancy LCD screen and Gigabyte does support their products...

[Shame on Tt]

These forums are dead - no sysadmin, no support, nothing, just spam in each and every section.

Shame on Thermaltake for ignorance and no attention to its customers.

Also, shame on Thermaltake for not replying on direct support questions.

[TT GPS G Windows app crashes(?) on startup]

Forget about TT DPS G APP sh$$ty application. Use TT RGB PLUS_Setup_2.1.6_x64.exe instead. It sees PS and has all abilities from TT DPS G APP. GUI and design in general and one of the worst I ever seen but it does its job - allows to configure fan and lightning.

[Toughpower DPS G RGB Owner Club]

As of today I'm very disappointed in TT support. Some users have issues with DPS G software (which doesn't work at all), last update is dated mid 2023, and there is no reply from TT...

[TT GPS G Windows app crashes(?) on startup]

Got Thermaltake Toughpower iRGB Plus 1200W (PS-TPI-1200F2FDPE-1). In Windows it is visible via its USB connection to AIDA64, which shows it temperature, power and fan speed.

However, TT DPS G APP, downloaded from Thermaltake website, ver. V3.3.2, dated 2023-07-25, doesn't work - it does the same as many users wrote before - it shows initial logo and then nothing happens.

(BTW, "LibHWInfo.exe" error popped up after initial start of TT DPS app, but disappeared after launching the application "Thermaltake Tool_1.0.9.13.exe." as Brian Chen wrote above. You won't see any messages or GUI from this program after its launch though).

Also I've tried to install this application by downloading .rar archive from the link above, provided by Brian- it doesn't help, same results, it shows logo which disappears in a few seconds and nothing else happens...

I'm running Windows 11 23H2 22631.3007.

As a new customer I'm rather surprised that this issue hasn't been addressed by Tt support...

Buying PS that could be configured via application software was one of the reason to buy this product. W/o it this PS could be worse than competitors that provide reliable SW to manage the device.

Awating for update SW which resolves this problem ASAP.