I'm sorry to hear that you're experiencing issues with the software. It sounds like there might be a compatibility issue or a problem with the installation. Have you tried reinstalling the software or checking for updates? As for changing the DPI settings, if the software isn't functioning properly, you might not be able to adjust them directly. However, you could try reaching out to customer support for assistance. They might have troubleshooting steps or alternative methods for adjusting the DPI settings. Regarding macros, if the software isn't starting, unfortunately, you won't be able to create macros until the issue is resolved.