prescient

just for your info thermal your unit works fine on its own .... it dosnt need a software

i think i know what caused all this drama now you device works without the motherboard q fan control .. any attempts to activate the hero 6 q fan controls causes all this mess up thats is why u was woundering . i guess your ok

do you even care about what i said ? i wil surely not buy thermaltake devices again

http://community.thermaltake.com/index.php?/topic/203-water-3-extreme/?hl=prescient#entry720 comming to say this software never really worked i hop u do better in the future to support ure great hardware

well guys i cant believe it has been used my cpu on idle at 15% for 2 years .. lol the thing i am blaming my self for not taking notice for this i am removing your software no matter what the risks are and water 3 extreme is a gear unit i hop you software team would do better work in the future at least replying to such threads ..

gets hang a lot and somtimes causing memory leaks up to 15 % cpu usage you never supported a patch after 1.6

hello my cpu is on stoke speed i dont really need high fan profiles am disliking the current software of thermaltake for my water 3 extreme unit cause of hangs and memory leaks and i hop you improve it but i want to ask you .. what happens if i dont use it ? which fan scheme the device will play ? the custom default one ? i mean wil the device accelerate the fan speed with cpu heat or play same speed ? i did a test without the sofeware on the cpu and it was ok

yes o had those issues but what i did is i stopped switching from speed to speed and set a custom profile manually . its been ok since that .. i have similar mb as you , what i like to know is if we are using the cooler software should we disable the cpu fan profile in the mb ? or leave it at auto ? and what is the gain of updating the cooler if 1.6 is working good? thanks

am having a huny moon with my water 3 extreme .. its going great now . and i put it in low profile now as i removed my cpu oc http://forums.guru3d.com/showpost.php?p=4911672&postcount=780 thanks TT team

this made me think , why not take a look at the cables ? i found the fan pin connector has 4 pins and the cooler plug has only 3 the shop guy connected it correctly but i guess while he was settling the wire on its place the plug got partially pulled to one side . i saw it first time i looked . i pushed it in there was a space to the end of the connector . this might be a good reason

its ok i know what you are talking about . and in anyway cpu z is not working well this time , http://forum.canardpc.com/archive/index.php/t-78896.html?s=2759fd3bc1a1a18a55699263e0f0fe04 i tested the system on stock like you asked in this post the system is on stock config the cooler was uninstalled , then installed . what you need is to know if the fan issue accrue without the oc settings or not . that i got the first time you said it . and i did the instructions but what i am trying to say the cooler will act normally both ways . i cant know if will happen on stock settings or not . i was bench marking for days to get the correct values for my cpu and it only happened once . when i was nearly done with the cpu it was then when i took the screen shot . but to test it on stock and induce the incident is not something i can control . i can make those settings and test the cooler on and off all day and it wont happen ! i dont want to go throw such tests . there is something around there not perfect but let me tell you , the cooler is strong and stable when i am not changing the speeds profiles . like now it has been days since i am posting i applied a custom speed profile since then and its on day and night the software should be ok as long as its not making the same effect with all the other coolers . my mb is doing really great i ocied to 4.5 ghz on 1.280 v core . stable 16 gb 2400 ram on dual . nothing to be re checked these . device manger has no usb conflicts at all . lets just say i dont need to get the spirit-crusher into the space station laboratories . i just need to role around that minor issue like you advised at start . instead of looking for it in a haystack . we looked closely at this thread as not many users are qualified to report matters like that . as you see this industry shifts very fast from day to day and things happens look at cpu-z in the link above . its a total Z mess .

i made you a study . yes overclocking do have effect but not necessary on the fan issue . i removed the cpu / cpu voltage ocing and took a screen on cpuz its still showing cpu vid but this time is in idle mode the previous version that was on the dvd 1.6 i think (i lost the dvd ) did not cause this issue. as in post #3 screens, but it had the fan bug issue as well . it was when 1.7 s/w installed the Asetek usb driver . i dont know if these information's are any good for you . different unites responds in different ways to programs/os/other hardware settings . this issue am having is not necessary a general bug ok? but that dose not mean my unit id DOA or defected . its just he way it works and you need to tweak around the bug . this technology is very new . this year perhaps ? and needs to discover its way through the rest of this complicated machine . no need for the hype . am sorry i exploded before . am not normal at some times these days , am ill , living in the middle of 6 wars i wanted just to plug the rig and forget about everything else for some reason my mind rejected the other possibilities like going all the way back and dismantle the computer again , specially that i was finished with ocing . setting the os when i noticed it . it was like . hey prescient where are you going ? come back and start over again . well it was fun i like doing it but this machine was hard to set and expensive . i apologies once again thermaltake is amazing i made a study and water 3 extreme was doing better than the others . price/sound/performance it was in front in all benchmarks . you are doing good job . i apologies again. and wish you the best . i applied my custom fan profile(i think it likes it ) and checking on the unit from time to time its ok . even if it hangs it would still work on stock speeds i would have enough time to reset it .

well there may be a relation between the controller hiding the cpu core voltage from cpuz and cpuid and this issue its having. only with HWinfo i manged to read the core voltage on idle . i didnt know before we can set the controller speed manually like afterburner i made a plan on custom . i made few stress it and it was ok , i can remove the overclocking and test the cooler on bios default stock speeds . but the problem is the issue dose not accrue in a regular way . like i can reset the ocing and go benching all day long pushing the speed control tab up and down and nothing would happen . then it would happen when it chooses to . i was lucky to capture the previous screen at the time it happens . it would be a good piece of information . but i have been setting this os for quite too long . i kinda dont want to start over . as its all stable at this point .

the fan software disabled v core monitoring voltage in both cpuz and hardware monitor you guys really need to take this s/w back to the lab and re do it . i know its causing the device to mess up . that is why am keeping it . we await fan controller v 1.7 thanks the fan controller is blocking the mb sensors

good idea . there is opposition here ? i would like to take shannon side , my guessing is that the unit is working properly but not all units have the same reaction to the controller software and operating systems this technology is new and it may needs time until you can make stronger controls and signals with it . i dont even need that , i just set it on custom for a week now , havent had any issues . after 15 years of using these machines i can tell you i can feel it somehow . the device is up and running . pumps , fans , sensors . i was just angry it wasnt perfect . i guess i was wrong . am sorry as i told you the disease is not leaving me alone . i will really need to carry my 30kilos spirit crusher rig and go 150 kilometers all the way to the shop . we could not install it without removing the mb it took us 2 hours to do that the taxi will charge me for half its price and i wont be home before midnight . i would do it , to rule out the bug . i mean no one knows what is going on , but am telling you . we are sending a good hardware to a waste . this units is good . not perfect for some reason . but not less than the one i will replace . still i leave it to you . it wont blow in the case . the cpu knows how to protect it self . and any cooler i will buy can die out suddenly am willing to support this unit and if it needed to be replaced then i will make another study .

i cant see how its a hardware issue . the unit is working mechanically once adjusted . its a waste to throw it away . for few days now i have it on custom stable cpu temp under 60c under load (not stress test ) . if i want it on extreme i can but i need to make sure the shifter got it right and not hanged . if the units was damaged something would have stopped working . i dont know but seems to me the thing that is ordering it is causing the unit to mess up . other wise its well integrated . if you advise an RMA i can call the computer shop and ask them . http://www.egprices.com/en/product/thermaltake-water-3-0-extreme-water-cooler-compu-art i dont think you guys have a branch in cairo but i have a one year warranty they still have few in stock . i need to be advised on what to do now . thanks you . 1_ keep it as it is ? in this case we recognize that the error is not from it . or not serious 2_ replace it ? then i would call the shop and you can e mail them i think ? 3_ some other solution ? maybe the s/w is ok but not all unites respond with same usb sensitivity ? there is no need to turn the table on it . the cpu is ok , the cooler is doing its job

you guys agree with me or you insist the unit is defected ? i really hate to through it away . its doing great on custom i dont feel its gonna drop the pump is going strong and the fans are spinning . the cpu is ice cold at 4.5 ghz 1.27 cpuv i think the defect is from the tab/ the controller handle if the s/w when i move it up and down it stimulate the bug . i have it on custom for days now my cpu temp is under 65c in all applications , games , 3d mark 11 . ex and below 80c on real bench 2 stress test . no errors found . pump going strong fans spinning well . the pc shop is too far away and we have to dismantle the computer . and i dont see a good reason to throw it away . another one may act the same with the fan software . i liked at it this morning (the device ) it looked just fine . am i thinking clear ? i would like an advise at this point to go on . thanks

no when it was 90c the s/w was going up and down from 1000 rpm to 2000 rpm on extreme mode so maybe it was not the sensors cause if it was the sensors it would have stood on a certain speed . another time it was stuck at extreme as i turned it to custom . if it was the sensors resetting the s/w may not fix them . the software is causing it to do so . the device is working fine . another new one may act the same according to the s/w you may test and try to fix the s/w . as you will see i use it on custom all day and at that stage it goes well . no errors . good temp no thermostat errors . i could set it from bios but i see this device acts on fluid temp not cpu temp . if i wanted to set bios speeds i need to set them according to the ocied cpu temp i can but its a waste to the abilities of the device . . it was all stress testing . i ran 3d mark 11 twice and played 30 min of star citizen on custom level and without the s/w installed the temp was under 60c so at this level the difference is only 4c comparing to under 64c on extreme there is no errors . its either the fan sensor on the software it self , not the device or my os/usb settings bug . i dont want to throw away a good hardware . she is right

these cooling units are new technology and it must take time to settle .

clarification : this is a copy of my pm with TT andy ... yes i will edit the post lol . i didnt mean it as it sounded . we are gamers and we sometime smack talk lol you are very nice . i was like #### everyone look at this cooler its a stat of the art . it owns kraken and corsair even nepton 280L . i saw the benchmarks and prices and noise levels . water 3 ex owned them all . i was like showing everyone how good it is and the exiting fan control panel when suddenly the dream stopped . the unit is not defected they said its the control usb driver . i mean if i have a defected unit i can replace it i have 1 year warranty from the reseller . but what the team said is what you read in the thread . that drove me angry because i was defending thermal take like if i was one of you . i mean we cant go selling those coolers like this right ? with such drivers ? competing with the other powerful companies? i drove my cpu to 90c to show you the risks of that fan failing on extreme if the user was not looking during oc . we sell water 3 extreme but we cant run it on extreme ? we are human if we dont make errors then we are angels right ? but we are not . what you did with me is not enough . if it was my unit only then its enough . tell me and i go replace it . or work it as it is . i would check it from time to time . or set it on custom and get it on with it . if TT water 3 extreme software production line is going to work like this then miss Shanon reply is not enough . if the hardware is good then its a driver issue right ? i mean that usb ? everyone has the z87 boards not just me if its just me i would just shot up and leave , if not we would like to know if there a driver fix ? a patch ? you will take that fan control software to the lab ? from this no one replied me . they just ignored . i got angry and am ill those days with a strong neurology disease . i cant control the downs sometimes . please shade some light and tell me how to go from here . they i wont cry out load . going to clean my thread . am sorry again for what i said . am really ill . BUT i have this error here . that is the results those haswell cpus hates to reach 90c . also the vram around the hero board . if it was my case only . my unit then its ok . ill work around the bug and get on with it . if it was the case miss shannon presented then i am now talking in the name of all water 3 extreme users and the TT engineer teams also . we cant let this driver ruin 10000s of dollars worth hardware right ? http://www.newegg.com/Product/Product.aspx?Item=N82E16814487049&cm_re=GeForce_GTX_TITAN_Z-_-14-487-049-_-Product you know what i am talking about ? you put a fan like this in a system like that , it starts hovering up and down like my half paralyzed hands and you get into troubles thermal take . you guide us from here or ignore . i wont pass my lines again but we are posting at guru 3d / TPU/ and ROG and people are asking .. http://forum.guru3d.com/showpost.php?p=4888372&postcount=2 again if it was my case then we are done with it , if its water extreme 3 then we the users and the makers will not accept to lose .

could be a conflict with bios fan controls ? i try disable them?

edited by prescient

you mean this ? it did not install before i updated it was installed with driver 1.6 so maybe the bug is fixed? ill keep u updated if its gone or happened again so we can fix it