[Challenger Pro Faulty Cord and Key/s]

My apologies for double posting. Recieved the keyboard back today. Not sure if it was fixed or it's a replacement, but everything works great now. Thanks for the time and effort into getting the situation resolved.

[Challenger Pro Faulty Cord and Key/s]

Will the shipping label I printed off cover the whole keyboard and not just the cord?

 

Update. Ok, sent both off and I'll report when everything is done in case someone else might experience something similar in the future.

[Challenger Pro Faulty Cord and Key/s]

Thanks for the reponse. Cord is about to be sent back and let's hope that's it and not the part on the keyboard.

[Challenger Pro Faulty Cord and Key/s]

Just popped this out fresh from the box today and I'm not impressed. Hooked up and nothing. Checked the device manager and nothing was showing up. Come to find out after wracking my brain the cord end that connects to the keyboard is bad. You have to press and hold it in a certain way in order for it to work. If you move it too much it will shut off again. Unacceptable since I can get a bit eager when gaming.

 

The second problem when I was finally able to get it to run was some keys didn't work or not work properly I had to plug in my old one just to be able to type this. The backspace and space bar does not work at all. Another weird thing is I have a password to log in to Windows but even after typing it in it says it's wrong. I have to use the onboard keyboard to type it in.

 

I like the look and feel, but all that's pointless if it doesn't work. If there's something I'm doing wrong please point it out because I do like it and want to keep it and not have to return it.