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ThermalMike

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ThermalMike last won the day on November 15 2018

ThermalMike had the most liked content!

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About ThermalMike

  • Rank
    Hardcore Guru
  • Birthday 05/03/1979

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  • Website URL
    https://www.facebook.com/ThermalMike

Profile Information

  • Gender
    Male
  • Location
    California, USA
  • Interests
    Gaming, Computer Hardware, Photography, Video Editing, Family.

Recent Profile Visitors

7,012 profile views
  1. Hassan

    I bought Thermaltake Water 3.0 120 Argb liquid cooler 2 months back for my new build. The problem is the Argb fan on the radiator is not spinning but rgb leds is working . In addition the rgb leds on the Aio pumb is also malfunctioning sometimes it work sometime it doesn't... please urgent help required.

    IMG20210203221153.jpg

  2. Julius Zallo

    So i bought 9 of the quad ring fans they are all installed and only one controller will work i have tryed everything i dont no what to do can you help me

    1. Julius Zallo

      Julius Zallo

      when the one box is hooked up it works and then i connect the other and it dont read it please help me i dont no what to do my email just in case is juliuszallo@gmail.com

  3. Julius Zallo started following ThermalMike
  4. ThermalMike
    ThermalMike changed their profile photo
  5. Michael.TechSource started following ThermalMike
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  7. Brezel

    Greetings Mike! Could you help me please with my Topic.
     

     

  8. muratenesaydogan@gmail.com

    hi mike,

    i have just bought Level 20 GT ARGB chase. i can not control level of the fan speed. 

    neither bios or OS cannot see the connected fans on TT controller. 

    i link the controller to Asus MB with 3 pin Adresseble socket. Could you help me

  9. ThermalMike

    Hi All, I am changing roles with Thermaltake and as a result I will be offline on these forums. 

    If you need assistance, please contact our customer service - https://thermaltakeusa.zendesk.com/hc/en-us

    You can also find me on Facebook https://www.facebook.com/ThermalMike

  10. ThermalMike
    Hi, The SYNC controller, just to confirm this is what you are talking about.. Does not have a daisy chain option, if you need to run more than 9 devices, you need 2 controllers and a motherboard that has 2 5v RGB LED headers. Limitation not on our side for the most part. Not many MB support 2 5v headers right now, but it is growing, like yours, it has 2 12v headers but only 1 5v.
  11. ThermalMike
    Hi, Spoke with our software team. Due to the security with windows and the functions that are included (Temp/Sound modes) the application is required to be run by admin.
  12. ThermalMike
    Hi, Thanks for the info, I will pass this off to our team to take a look. Is there a particular reason why you are not using a admin account on windows? Lots of things require this, but will take a look and see what we can do.
  13. ThermalMike
    Hi, Turn off PWM, the values are static set in the software, but it will not change if the CPU temp does not. I dont follow the difference on that part much, just a setting it seems you need to adjust. Can you give more info on the start process you mention, I want to try and recreate it.
  14. ThermalMike
    Hello, Just wanted to update here, we have seen reports of this motherboard with several other case manufactures having the same issue. We are investigating this on our end to ensure we are compliant with the I/O Spec. At this time we dont see any known issues with our Thermaltake Chassis.
  15. Ana Kinkade started following ThermalMike
  16. ThermalMike
    Hi, From what I see, it is only a couple people on that thread, I still think you just have to understand how to install it. I looked at the pictures again, its not far off, but I am in no way suggesting you do anything you are not comfortable with. No I dont have that one, Gigabyte shares the same "feature" so it was just a reference. I have used other boards from asus with the built-in I/O and didnt have any big problems, just noticed same like you, gave it a push to the left and it was all good. I would recommend however to go with an Aorus for the Z390 as their boards hav
  17. ThermalMike
    Hi, Can you please provide the HWinfo? You can find it by clicking the "Info" in the lower left and then paste it here so we can take a look.
  18. ThermalMike
    Hi, I think the issue is with your audio drivers. When was the last time you updated? Suggest to try that as the software has sound modes too and requires that detection from the audio driver to enable the features.
  19. ThermalMike
    Hi, You need to change the dip switch on the 2nd controller. Flip up #1 and it will become controller #2 and then reboot and should be good.
  20. ThermalMike
    Hello, Unfortunately no exchange program or anything that Thermaltake offers. We do have 2 models of the View 71, one with the RGB fans and one without. Depending on where you are with the build and how you purchased it will decide mostly on what you can do. Pay it forward and help someone with some new fans
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