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JoshTheLion

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About JoshTheLion

  • Birthday 07/10/1995

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  1. Thank you for the timely response, but I had already gathered as much from the instruction manual. However when I input those commands, nothing happens, which is strange because the other commands work fine, such as the calculator shortcut FN + F5. The LEDs for the CAPS and NUM lock work, but none of the backlight ones.
  2. Hi, this is my first purchase from Tt eSPORTS through Amazon, and my first decent quality keyboard. With this in mind, I was not overly surprised when I plugged it in for the first time to have it not work properly: the LED backlight would not illuminate at all. Determined to solve my problem on my own, it took me a couple days to figure out that I needed to download the driver software from the website, which I did, and even got to the configuration interface shown in the demo video. However, after all the driver troubleshooting I went through, the only thing that still doesn't work is the LED backlight still. My laptop is a bit older than most, but it's running fully updated Windows 7, and the usb ports have never given me any trouble until now. What does Thermaltake recommend I do? Should I send it back for a replacement, or try to disassemble it to check the hardware manually?
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