[Level 10 M Wireless - Software (Hardware?) issue.]

I cannot even get the file to open from download!

"This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel That is the only message I get when trying to open the program

[level 10M hybrid software will not install]

when I download the drivers I get this message:"This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel

Can someone help?

[[10M] "Left click"-Button broken]

The EXACT same thing happened to me over the same time period. I brought it in and it was deemed defective. They replaced my level 10m with the hybrid wireless version, however now I cannot install the software

all I get is this message when I try and open the download 

"This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel

[Level 10M Hybrid Software will not install!]

this file does not have a program associated with it for performing this action please install a program or, if one is already installed,create an association in the default programs control panel

 this is all I get

I am not sure what I need to do from here, can anyone help?