DennisTer

Hello everybody, this is my first thread on this forum.
I just bought today a TT chronos combat white and i love it already.
But i don't understand de usb functionality. The first thing i do when i open de packaging is connect de usb into my rig and nothing happens. Then i proceed to conect de 2 analog plugs and worked perfectly.
So, my question is: THE USB CONECTION IS ONLY FOR DE LED ON THE HEADSET? Because windows devices doesnt recognize anything when connected. 

Sorry for my english i am from a foreing country non english speaking.

Cheers!

Hello
 
I have two topic 
 
Topic1:
As per the warranty policy there's 2 years of warranty for Tte Sports mouse, keyboard and headset but UCC (Sole distributor of Thermaltake products in Bangladesh) denied a 2 years warranty on these products. They will provide only 1 year local warranty and if I want to get 2 then i have to purchase the additional year as international warranty (when asked whether I can purchase it by them, they said they don't know anything regarding it). They didn't even say anything regarding their own version of 1 year warranty policy when I bought the products.
 
Now my question is am I supposed to get a 2 years of warranty on these products?? if yes then what I can do if UCC denies it on my face??
 
Topic2:
I have been using Thermaltake Shock 3D 7.1 headset for an year. I am using it on windows 10 64 bit and I always had to use the driver version 1.0.1 cause version 2.0.0 never supported. Whenever I tried version 2 a dialogue box appears right after the installation which says "Can't find any device". now after the latest update of windows 10 (winver 1607) the old version is not working anymore. I can't use the surround sound and enhanced bass effect from the driver though the headset is working just fine.

What should I do?? How can I use version 2.0.0  ??
 
Product serial no: HT-RSO-DIE CBK-13EF002587

I am currently using Thermaltake PSU,Keyboard,Mouse,Mouse pad,Headset,Casing,Fan,Cooler in my rig. looking forward to get equal support from Thermaltake as well.

Thank You          
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Just received my gaming mouse from amazon and i was very excited to get a high end mouse. i hooked it up and went online to get the up to date drivers and everything was fine until i updated firmware and now my mouse won't move unless it's about half an inch off my desk AND it is super slow and jittery (could be jittery because it's in my hand half an inch off the ground but i hold it still and it jitters across screen) It seems like the mouse is locked, but i switched the button on the bottom to unlocked. any ideas?? EVERYTHING worked fine until firmware update :-(
 
EDIT: Tried it on different computers, same way. It needs to be like half an inch off the surface to move. It wasnt like that before the firmware update. :-( do i have to RMA it or is there a way to fix the firmware as the mouse still works it just doesnt move unless it's a tad off the surface. Can't they force a "working" firmware update?