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Riing Plus software cannot find the controller
Ryan Anderson posted a topic in AccessoriesHi, I've recently built my first PC and I've installed 2x 140 Riing Plus and 1x 120 Riing Plus fans but I cannot get the software to connect to the controller. The fans are spinning but only one section of one light is flashing. I installed the software and uninstalled it, to see if that would help but I get the same error message. 1. During install process it says in the Log that install failed to complete due to a newer version already existing on the system. - I don't know how as I've only installed this one and I made sure I uninstalled everything before installing the program again. 2. When I open the software I get a message saying cannot find fan controller. Pleasemake sure it is connected properly. Error 0x000001. I followed the manual during installation and I cannot see what is missing at all. Ryan.