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Hi there I've been trying to get a hold from someone at thermaltake for a couple of weeks now, and I've not had any luck. I tried the thermaltake reddit page and was directed to try my luck here, so here I am. I submitted a service request on the 14th of January, for my psu that failed, but have yet to hear anything Any help would be appreciated! T138204 is my request# It seems very bleak as all I've seen and heard are other users who've waited for months and haven't heard back from thermaltake. Thanks!
Hello! Here is some general information for steps on how to contact our support here in the USA and setup an RMA for your Thermaltake product if you feel it maybe defective. USA Support and Warranty Claims: http://bit.ly/2qWUJMH USA Technical Support: 800.988.1088 M-F 9:00AM~5:30PM (P.S.T) Thermaltake USA Provides (2) Methods to process your RMA: Option (1) Select "Advance Service" if you wish to do a "Cross-shipment" - Personal Credit Card Required - Allows Replacement Product to be shi
I've been sending e-mails about a problem with my power supply about abnormal voltages, No one reply to my e-mails, Does anyone know how to get help from Thermaltake. Their support seems to be Horrible. I bought this on amazon, and I leave abroad so no chance to return it. Any help will be appreciated. Thanks.