CRONOS Headset Microphone doesn't work

[Trogdor7620]

Purchased a Cronos headset a few months back, and I am pretty satisfied with it. It fits comfortably on my head, the lights look absolutely kickass, and I love the quality of the sound they provide.

 

But one of my pet peeves is that the microphone just doesn't seem to work.

 

I get the occasional burst of static when I fiddle with the switch, and I know the jack is plugged in properly, but no matter what, it just refuses to record my voice.

 

And yet, with the alternate cable provided, which I use for listening to music on my iPhone, the mic works like a charm.

 

I'm a little annoyed by this, and I just want a quick solution that works for me.

[Tte Martin]

Sounds like the cable might be defective or has a loose contact. Please get in touch with our technical support to request a new cable. When you do, make sure to state the colour of the headsets and which cable you need exactly.