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Questions about the Poseidon Z Keyboard


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Hello, I just bought the Poseidon Z keyboard and had some questions. I'm a very OCD person when it comes to electronics. Defects make me go crazy. I was wondering if the problem I had was a defect or if it was normal. Where the cable meets the keyboard, there seems to be some wire crimping (dent in the cable). I attached a photo showing the issue. It's kind of hard to see through a photo but you can see the small indent in the photo. Will this cause problems, or is this normal? Please help.84fc2f208351434284e257e9b89c757e_A.jpeg?

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Guest Tt Josh

Here's the contact information:


Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)


Please contact Customer Support for after sales service.
We would like you to have a fully functional unit with no discrepancies!
Please contact Customer Support at your earliest convenience.


Keep us updated! ;)


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