Adamaek Posted February 15, 2015 Report Posted February 15, 2015 Today morning I was playing video games. And the game I saw That the main button (to shoot) does not work. Is the warranty will cover this damage ?? Mouse have from 1.5 months. I am unhappy because eSports mouse broke located in such a short time. Greet. Quote
Guest Tt Josh Posted February 16, 2015 Report Posted February 16, 2015 Today morning I was playing video games. And the game I saw That the main button (to shoot) does not work. Is the warranty will cover this damage ?? Mouse have from 1.5 months. I am unhappy because eSports mouse broke located in such a short time. Greet.20150215_134835.jpg Hey Adamaek, nice to have you hear! Kindly provide us the country you're from so that we can have our local office to assist you further on the issue Quote
Guest Tt Josh Posted February 16, 2015 Report Posted February 16, 2015 You can also check the software for the configuration. Quote
Adamaek Posted February 16, 2015 Author Report Posted February 16, 2015 Hey Adamaek, nice to have you hear! Kindly provide us the country you're from so that we can have our local office to assist you further on the issue I bought the mouse in Poland Quote
Guest Tt Josh Posted February 16, 2015 Report Posted February 16, 2015 I bought the mouse in Poland Are you currently in Poland? Quote
Adamaek Posted February 16, 2015 Author Report Posted February 16, 2015 Are you currently in Poland? yes ofcourse Quote
Guest Tt Josh Posted February 16, 2015 Report Posted February 16, 2015 i'll escalate the issue for you and we will have our Customer Support to assist you further Quote
Guest Tt Josh Posted February 16, 2015 Report Posted February 16, 2015 Also please make sure the On/Off switch under your mouse is turned ON... Quote
Adamaek Posted February 16, 2015 Author Report Posted February 16, 2015 The problem is not with the power or sth... But I can not press the button... while I was pressing i heard the noise, but now it is "pressed" Quote
Guest Tt Josh Posted February 16, 2015 Report Posted February 16, 2015 Ok, we'll escalate the issue for you once we've collected the information from you later Quote
Robert Da Ruos Posted March 10, 2020 Report Posted March 10, 2020 I have same issue. I live in Australia Quote
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