Adamaek Posted February 15, 2015 Report Share Posted February 15, 2015 Today morning I was playing video games. And the game I saw That the main button (to shoot) does not work. Is the warranty will cover this damage ?? Mouse have from 1.5 months. I am unhappy because eSports mouse broke located in such a short time. Greet. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 16, 2015 Report Share Posted February 16, 2015 Today morning I was playing video games. And the game I saw That the main button (to shoot) does not work. Is the warranty will cover this damage ?? Mouse have from 1.5 months. I am unhappy because eSports mouse broke located in such a short time. Greet.20150215_134835.jpg Hey Adamaek, nice to have you hear! Kindly provide us the country you're from so that we can have our local office to assist you further on the issue Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 16, 2015 Report Share Posted February 16, 2015 You can also check the software for the configuration. Quote Link to comment Share on other sites More sharing options...
Adamaek Posted February 16, 2015 Author Report Share Posted February 16, 2015 Hey Adamaek, nice to have you hear! Kindly provide us the country you're from so that we can have our local office to assist you further on the issue I bought the mouse in Poland Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 16, 2015 Report Share Posted February 16, 2015 I bought the mouse in Poland Are you currently in Poland? Quote Link to comment Share on other sites More sharing options...
Adamaek Posted February 16, 2015 Author Report Share Posted February 16, 2015 Are you currently in Poland? yes ofcourse Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 16, 2015 Report Share Posted February 16, 2015 i'll escalate the issue for you and we will have our Customer Support to assist you further Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 16, 2015 Report Share Posted February 16, 2015 Also please make sure the On/Off switch under your mouse is turned ON... Quote Link to comment Share on other sites More sharing options...
Adamaek Posted February 16, 2015 Author Report Share Posted February 16, 2015 The problem is not with the power or sth... But I can not press the button... while I was pressing i heard the noise, but now it is "pressed" Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 16, 2015 Report Share Posted February 16, 2015 Ok, we'll escalate the issue for you once we've collected the information from you later Quote Link to comment Share on other sites More sharing options...
Robert Da Ruos Posted March 10, 2020 Report Share Posted March 10, 2020 I have same issue. I live in Australia Quote Link to comment Share on other sites More sharing options...
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