oRHiLLL 1 Posted March 15, 2015 Report Share Posted March 15, 2015 I just bought the Tt eSports Cronos Gaming Headset. Edit: I managed to figure how this headset work (I thought I need only the USB). but I got 2 problems: 1. When I plug in the USB there's a really annoying static noise (like 'bzzzzzzzzzzzzzzzzzzzzz') 2. My microphone quality is ####! I watch some reviews on this headset before I bought them and in all of them the quality was very good! but mine is just ####! why is my microphone quality isn't good as the quality in those reviewers videos? how can I fix it? is someone else got this problem? Donaldol 1 Quote Link to post Share on other sites
Guest Tt Josh Posted March 16, 2015 Report Share Posted March 16, 2015 I just bought the Tt eSports Cronos Gaming Headset. Edit: I managed to figure how this headset work (I thought I need only the USB). but I got 2 problems: 1. When I plug in the USB there's a really annoying static noise (like 'bzzzzzzzzzzzzzzzzzzzzz') 2. My microphone quality is ####! I watch some reviews on this headset before I bought them and in all of them the quality was very good! but mine is just ####! why is my microphone quality isn't good as the quality in those reviewers videos? how can I fix it? is someone else got this problem? Hey oRHiLLL, nice having you here! Can we know which country you're from? So we can have our local office to assist you further for your issue Quote Link to post Share on other sites
oRHiLLL 1 Posted March 16, 2015 Author Report Share Posted March 16, 2015 Hey oRHiLLL, nice having you here! Can we know which country you're from? So we can have our local office to assist you further for your issue Israel. Quote Link to post Share on other sites
Guest Tt Josh Posted March 17, 2015 Report Share Posted March 17, 2015 Israel. Hey oRHiLLL, kindly contact our customer support at cs3@thermaltake.com.tw, we'll have our customer representative to assist you further for your Cronos headset Keep us updated on the issue Quote Link to post Share on other sites
Guest Tt Josh Posted June 26, 2015 Report Share Posted June 26, 2015 Good read there Seems more of a Headset for gaming with, rather than using it to listen to music. Hey joshuawark, did you encounter any problem with the headset too? Quote Link to post Share on other sites
undeadflygon 0 Posted July 22, 2015 Report Share Posted July 22, 2015 Sorry for bumping, but I have the same problem as the original poster. Did you ever reach a solution? Quote Link to post Share on other sites
Guest Tt Josh Posted July 23, 2015 Report Share Posted July 23, 2015 Sorry for bumping, but I have the same problem as the original poster. Did you ever reach a solution? did you try with another USB ports? and which country are you from? we can have the local to assist you. Quote Link to post Share on other sites
undeadflygon 0 Posted July 23, 2015 Report Share Posted July 23, 2015 did you try with another USB ports? and which country are you from? we can have the local to assist you. Yes, and it didn't work. I live in the USA. I've tried contacting support with no reply. Quote Link to post Share on other sites
undeadflygon 0 Posted July 23, 2015 Report Share Posted July 23, 2015 if you could give me the email or phone number for local support that would be great Quote Link to post Share on other sites
Guest Tt Josh Posted July 24, 2015 Report Share Posted July 24, 2015 Here's the contact info: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Quote Link to post Share on other sites
undeadflygon 0 Posted July 24, 2015 Report Share Posted July 24, 2015 Thanks! Quote Link to post Share on other sites
Guest Tt Josh Posted July 27, 2015 Report Share Posted July 27, 2015 No worries! Quote Link to post Share on other sites
VisualExE 0 Posted October 25, 2016 Report Share Posted October 25, 2016 I was wondering if you guys solved the problem because I just got my Cronos today. When I connect the usb to my pc it doesnt pop up in the Playback devices or Recording devices but the headset does light up. My earphone and mic jacks are shot so they dont work. Quote Link to post Share on other sites
Tt David 38 Posted October 26, 2016 Report Share Posted October 26, 2016 Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx Quote Link to post Share on other sites
BeefJerkeee 0 Posted October 23, 2017 Report Share Posted October 23, 2017 The headphone and microphone levels are very low. I can barely hear anything through them. I have all sliders set to 100% and the Microphone and Speaker sound devices are enabled. All other audio devices are disabled. Quote Link to post Share on other sites
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