NoFoxGiven Posted March 28, 2015 Report Posted March 28, 2015 Hey, my enter key on my Challenger Pro just broke. I was wondering if there was a way to get in contact with the company to maybe ask for a replacement part? I don't know if they support this but I don't want to buy a whole new keyboard just because one key is broken. Some Help me on this please? Quote
Tte Martin Posted March 29, 2015 Report Posted March 29, 2015 If just one keycap is broken, we can hook you up with a new one. Please let us know in which region you live so we can direct you to the responsible branch office. Quote
Guest Tt Josh Posted March 30, 2015 Report Posted March 30, 2015 Hey, my enter key on my Challenger Pro just broke. I was wondering if there was a way to get in contact with the company to maybe ask for a replacement part? I don't know if they support this but I don't want to buy a whole new keyboard just because one key is broken. Some Help me on this please? Hey NoFoxGiven, which country are you from? so that we can arrange our local office to assist you further Quote
NoFoxGiven Posted March 31, 2015 Author Report Posted March 31, 2015 Hey NoFoxGiven, which country are you from? so that we can arrange our local office to assist you further Im from Ontario, Canada Quote
Guest Tt Josh Posted April 1, 2015 Report Posted April 1, 2015 Hey NoFoxGiven, Please contact Customer Support at your earliest convenience. Thermaltake USA Customer ServiceEmail: ttsupport@thermaltakeusa.comToll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Keep us updated for the issue! Quote
dragon666 Posted February 13, 2016 Report Posted February 13, 2016 hi i also need a replacement for one of my keys which broke today. my left shift key broke and its the important key for gaming. my keyboard is a tt challenger pro. i live in alberta canada if needed . thanks pls let me know as soon as possible thanks Quote
Guest Tt Josh Posted February 16, 2016 Report Posted February 16, 2016 hi i also need a replacement for one of my keys which broke today. my left shift key broke and its the important key for gaming. my keyboard is a tt challenger pro. i live in alberta canada if needed . thanks pls let me know as soon as possible thanks Hi, please contact our support directly on the issue: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Quote
alex1986 Posted February 26, 2016 Report Posted February 26, 2016 Hi there, I have the same problem, I have broken the "Enter" key, however I live in South America (Peru). Is it possible to acquire this piece in my town ?, Do I have to order a delivery by mail ?, How would the cost and payments? Quote
Guest Tt Josh Posted March 1, 2016 Report Posted March 1, 2016 Hi there, I have the same problem, I have broken the "Enter" key, however I live in South America (Peru). Is it possible to acquire this piece in my town ?, Do I have to order a delivery by mail ?, How would the cost and payments? Please contact our US branch at ttsupport@thermaltakeusa.com and they will assist you further on the broken key. Quote
Nir669 Posted July 12, 2016 Report Posted July 12, 2016 hi i also need a replacement for two of my keys which broken I live in israel Thanks Quote
Nir669 Posted July 12, 2016 Report Posted July 12, 2016 hi i also need a replacement for two of my keys which broken I live in israel Thanks Quote
Martonator Posted March 11, 2017 Report Posted March 11, 2017 Hey there, just stumbled on this post, just made an enquiry with the page for my country. Australia, Victoria, but thought I might come here as well.I have broken my enter key, if there is an email that I can contact, that would be much appreciated! Thanks very much Quote
Tt David Posted March 13, 2017 Report Posted March 13, 2017 Thermaltake Australia and New Zealand Pty Ltd. 60/170 Forster Road Mount Waverley VIC 3149 AUSTRALIA TEL : +61 (03) 9544 6587 nasser@thermaltake.com.au Quote
LotusAuer Posted April 7, 2017 Report Posted April 7, 2017 Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here. Quote
Tt David Posted April 12, 2017 Report Posted April 12, 2017 Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here. Where are you from? Quote
Bandellini Posted May 12, 2017 Report Posted May 12, 2017 Hello lots of people in Turkey broke their challenger pro fan ım too can anyone help me ? Any provider in Turkey ? Quote
Groves548 Posted October 31, 2017 Report Posted October 31, 2017 As a matter of fact understanding the kind of vacuum cleaner sealant, kitchenopedia develops a vacuum, without crushing the food inside the bag. Quote
Will Posted December 23, 2017 Report Posted December 23, 2017 On 4/12/2017 at 6:08 PM, Tt David said: On 4/8/2017 at 1:52 AM, LotusAuer said: Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here. Where are you from? Ive had the same problem.. contacted customer support, no response.. In NSW, Australia. Pretty sure i contacted Aus/NZ contact.. Im After "S" and "C" keys.. Quote
Volixsis Posted December 31, 2018 Report Posted December 31, 2018 this post is quite old but I'll ask anyway. I have the Tt Esports Challenger Pro and need replacement keys for both the Left Shift and Enter buttons. I can't find anywhere online that sell the keys. and if I can't, I'm happy to offer MY keyboard for parts (as long as those who wish for parts pay Post). Quote
Taine R Posted October 13, 2019 Report Posted October 13, 2019 (edited) Is it possible to get an F replacement key in New Zealand? (maybe by mail?) I own a Challenger Ultimate. Thanks! Edited October 13, 2019 by Taine R Did not have necessary info Quote
Riley Posted January 16, 2020 Report Posted January 16, 2020 I sent an email to: ttsupport@thermaltakeusa.com I need replacement keys for my challenger pro. Can you still provide these? Quote
Scatterfly Posted February 20, 2020 Report Posted February 20, 2020 On 12/31/2018 at 12:19 PM, Volixsis said: this post is quite old but I'll ask anyway. I have the Tt Esports Challenger Pro and need replacement keys for both the Left Shift and Enter buttons. I can't find anywhere online that sell the keys. and if I can't, I'm happy to offer MY keyboard for parts (as long as those who wish for parts pay Post). I’m looking for an “m” key if your offer still stands? Quote
Owen Posted May 1, 2020 Report Posted May 1, 2020 On 3/29/2015 at 7:08 PM, Tte Martin said: If just one keycap is broken, we can hook you up with a new one. Please let us know in which region you live so we can direct you to the responsible branch office. i was just wondering how can we get replacment hand fans for the challenger pro becuase mine didnt come with some as i bought it second hand Quote
Owen Posted May 1, 2020 Report Posted May 1, 2020 Hey can I get some replacement hand fans because I bought a keyboard and it didn’t have them Quote
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