Does this company support replacement parts?

[NoFoxGiven 0]

Hey, my enter key on my Challenger Pro just broke. I was wondering if there was a way to get in contact with the company to maybe ask for a replacement part? I don't know if they support this but I don't want to buy a whole new keyboard just because one key is broken. Some Help me on this please?

[Tte Martin 135]

If just one keycap is broken, we can hook you up with a new one. Please let us know in which region you live so we can direct you to the responsible branch office.

[Guest Tt Josh]

Hey, my enter key on my Challenger Pro just broke. I was wondering if there was a way to get in contact with the company to maybe ask for a replacement part? I don't know if they support this but I don't want to buy a whole new keyboard just because one key is broken. Some Help me on this please?

Hey NoFoxGiven, which country are you from? so that we can arrange our local office to assist you further

[NoFoxGiven 0]

Im from Ontario, Canada

[NoFoxGiven 0]

Hey NoFoxGiven, which country are you from? so that we can arrange our local office to assist you further

Im from Ontario, Canada

[Guest Tt Josh]

Hey NoFoxGiven,

 

Please contact Customer Support at your earliest convenience.

Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

 

Keep us updated for the issue! 

[dragon666 0]

hi i also need a replacement for one of my keys which broke today. my left shift key broke and its the important key for gaming. my keyboard is a tt challenger pro. i live in alberta canada if needed . thanks pls let me know as soon as possible

thanks

[Guest Tt Josh]

hi i also need a replacement for one of my keys which broke today. my left shift key broke and its the important key for gaming. my keyboard is a tt challenger pro. i live in alberta canada if needed . thanks pls let me know as soon as possible

thanks

Hi, please contact our support directly on the issue:

 

Thermaltake USA Customer Service

Email: ttsupport@thermaltakeusa.com

Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

[alex1986 0]

Hi there,

I have the same problem, I have broken the "Enter" key, however I live in South America (Peru). Is it possible to acquire this piece in my town ?, Do I have to order a delivery by mail ?, How would the cost and payments?

[Guest Tt Josh]

 

Hi there,

I have the same problem, I have broken the "Enter" key, however I live in South America (Peru). Is it possible to acquire this piece in my town ?, Do I have to order a delivery by mail ?, How would the cost and payments?

 

Please contact our US branch at ttsupport@thermaltakeusa.com and they will assist you further on the broken key.

[Nir669 0]

hi i also need a replacement for two of my keys which broken

I live in israel

Thanks

[Nir669 0]

hi i also need a replacement for two of my keys which broken

I live in israel

Thanks

[Martonator 0]

Hey there, just stumbled on this post, just made an enquiry with the page for my country. Australia, Victoria, but thought I might come here as well.
I have broken my enter key, if there is an email that I can contact, that would be much appreciated! Thanks very much

[Tt David 38]

Thermaltake Australia and New Zealand Pty Ltd.

60/170 Forster Road Mount Waverley VIC 3149 AUSTRALIA 
TEL : +61 (03) 9544 6587 

nasser@thermaltake.com.au

[LotusAuer 0]

Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here.

[Tt David 38]

Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here.

Where are you from?

[Bandellini 0]

Hello lots of people in Turkey broke their challenger pro fan ım too can anyone help me ?  Any provider in Turkey ?

[Groves548 0]

As a matter of fact understanding the kind of vacuum cleaner sealant, kitchenopedia develops a vacuum, without crushing the food inside the bag.

[Will 0]

On 4/12/2017 at 6:08 PM, Tt David said:

On 4/8/2017 at 1:52 AM, LotusAuer said:

Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here.

Where are you from?

Ive had the same problem.. contacted customer support, no response.. In NSW, Australia.
Pretty sure i contacted Aus/NZ contact..
Im After "S" and "C" keys..
 

[Volixsis 0]

this post is quite old but I'll ask anyway. I have the Tt Esports Challenger Pro and need replacement keys for both the Left Shift and Enter buttons. I can't find anywhere online that sell the keys. and if I can't, I'm happy to offer MY keyboard for parts (as long as those who wish for parts pay Post).

[Taine R 0]

Is it possible to get an F replacement key in New Zealand? (maybe by mail?) 

I own a Challenger Ultimate.

Thanks! 

Edited October 13, 2019 by Taine R
Did not have necessary info

[Riley 0]

I sent an email to:

 

ttsupport@thermaltakeusa.com

 

I need replacement keys for my challenger pro.

 

Can you still provide these?

[Scatterfly 0]

On 12/31/2018 at 12:19 PM, Volixsis said:

this post is quite old but I'll ask anyway. I have the Tt Esports Challenger Pro and need replacement keys for both the Left Shift and Enter buttons. I can't find anywhere online that sell the keys. and if I can't, I'm happy to offer MY keyboard for parts (as long as those who wish for parts pay Post).

I’m looking for an “m” key if your offer still stands?