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Posted

Anyone else have any issues with the new RGB Plus 1.3.4 update?  The software keeps popping up on the desktop every few minutes and will not stay minimized in the system tray.  

Posted

I can confirm the issue. It's doing the same thing to me. Just randomly pops up the main application window and when it does it minimizes any full screen  game I happen to be in at the time. Really annoying. I'd rollback to 1.3.3 but I don't have a copy locally and I can't find it on the TT site now.

Posted

@Wupper:

"And what is the mistake? Sometimes it helps to send a screen recording to mail to developers, they respond faster."

 

First 2 posts describe the issue pretty well. TT RGB Plus 1.3.4 main UI window magically opens by itself and in the process minimizes any full screen game I may be in at the time. When I say 'opens by itself', like I had right clicked on the TT RGB Plus icon in my system tray and selected 'Launch TT RGB Plus'. Happened at seemingly random intervals (every 2-10 minutes) all the way up to me uninstalling it and re-installing 1.3.3  (which is working perfectly fine). If a dev is interested and comes across this post, an event viewer 'Application Error' (EventID 1000) is logged stating that TTRGBPlus.exe faulted from module Qt5Gui.dll.

Faulting module name: Qt5Gui.dll, version: 5.7.1.0, time stamp: 0x583ffd97
Exception code: 0xc0000005
Fault offset: 0x000000000006ce70

There are no other logs that I can find.

Posted
On 5/8/2020 at 6:43 PM, Tack said:

Already had a convo with ThermalMike about it. They are aware.

Thank you!  I opened a ticket about 11 days ago as well but never got a response back.

Posted
On 5/8/2020 at 3:43 PM, Tack said:

Already had a convo with ThermalMike about it. They are aware.

TACK its great to see you back.  Your help is always appreciated. 

Posted

Can confirm that this is still happening. 1.3.4 randomly pops open. I've also noticed that I can make it pop open on command by changing my wallpaper will Wallpaper Engine. Everytime I select a new wallpaper, TT RGB pops up. Really, Really annoying when gaming and it randomly pops up. 

Uninstalled and went back to 1.3.3 fixes the issue. 

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Posted

Subject depend professionals in our organisation would enroll in sure areas of a big product whereas if they are able to only observe the wider product they may no longer be use of m13 industries. Worse nevertheless they may subscribe but start to ignore the indicators due to the noise generated.

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Posted

It seems you're mentioning "TT RGB Plus 1.3.4." TT RGB Plus is software developed by Thermaltake, a company known for its PC hardware and peripherals, particularly related to cooling solutions, cases, and RGB lighting New Chat up lines. The TT RGB Plus software is used for controlling and customizing RGB lighting on compatible Thermaltake products.

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